Scam & Fraud - Till Tap

A Till Tap theft occurs at the cash register. While the cashier is busy ringing up the customer's purchase, the criminal customer asks the cashier to make change.

Sometimes this customer speaks poor English and is difficult to understand; other till tappers pretend to be deaf-mutes. This is done to confuse and distract the cashier. An accomplice may also stand behind the till tapper and attempt to block the view of other customers by holding up an article of clothing.

The till tapper will reach into the cash drawer (the till) and grab the money. The suspect will always try to collect the larger bills. Using a sleight of hand, the suspect will palm the cash and then quickly conceal the money.

Prevention Tips:

  • Do not make change at the register.
  • If a customer reaches into the cash drawer, immediately close the cash drawer.
  • Keep large bills under the cash drawer.
  • Conduct pulls regularly.
  • Report suspicious people.

Most cashiers do not realize a till tap has occurred. Unfortunately, the cashier is blamed for the shortage, and often accused of the theft.

Till tapping is easily prevented. REMEMBER - THERE IS NO REASON FOR ANY CUSTOMER TO REACH INTO THE EMPLOYEES TILL, EXCEPT TO STEAL CASH!!!